Ford Recalls 2020 Explorers for Rearview Camera Electrical Defect
Ford is recalling 2020 Explorers because a poor electrical connection may cause the rearview camera to display a blank or distorted image, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (reduced rear visibility increasing crash risk) where no specific injuries or fatalities are reported in the source text, fitting the 'High' severity criteria.
Plain-English summary
Ford Motor Company is recalling certain 2020 Ford Explorer vehicles due to a poor electrical connection in the rearview camera system. This defect may cause the camera to intermittently display a blank or distorted image, causing the vehicles to fail to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. The recall is an expansion of previous NHTSA recall numbers 20V-575 and 22V-252.
Dealers will replace the rearview camera free of charge. Owner notification letters were mailed on April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- FORD EXPLORER
- Brand
- FORD
- Manufacturer
- Ford Motor Company
- Category
- Vehicle — SUV
- Affected units
- 1,988
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- EXPLORER
Distribution
Distributed nationwide across the United States.
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