The Recall Desk
HighNHTSA·24V188000·Announced 2024-03-08

Ford Recalls 2020 Explorers for Rearview Camera Electrical Defect

Ford is recalling 2020 Explorers because a poor electrical connection may cause the rearview camera to display a blank or distorted image, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (reduced rear visibility increasing crash risk) where no specific injuries or fatalities are reported in the source text, fitting the 'High' severity criteria.

Plain-English summary

Ford Motor Company is recalling certain 2020 Ford Explorer vehicles due to a poor electrical connection in the rearview camera system. This defect may cause the camera to intermittently display a blank or distorted image, causing the vehicles to fail to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. The recall is an expansion of previous NHTSA recall numbers 20V-575 and 22V-252.

Dealers will replace the rearview camera free of charge. Owner notification letters were mailed on April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — SUV
Hazard
Affected units
1,988

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EXPLORER

Distribution

Distributed nationwide across the United States.

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