The Recall Desk
SevereNHTSA·24V084000·Announced 2024-08-02

Western Star 49X Suspension Hanger Defect May Affect Steering Control

Daimler Trucks North America is recalling 2022-2024 Western Star 49X vehicles with suspension hangers that may fail due to missing welds, potentially impairing steering and directional control.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a structural vehicle defect (missing welds in suspension hangers affecting steering control) that directly impacts vehicle safety, meeting the rubric criterion for Severe (Score 4) severity.

Plain-English summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2024 Western Star 49X vehicles. The recall affects vehicles with suspension hangers that may fail due to missing welds.

If a suspension hanger fails, it can result in difficulty steering and loss of directional control of the front two wheels, increasing the risk of a crash.

A total of 49 vehicles are potentially affected. Owners will receive notification letters (mailed July 22, 2024) and should contact DTNA customer service at 800-745-8000 to schedule a free replacement of the suspension hanger. The company's internal recall number is FL994.

For additional information, owners can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
2023 WESTERN STAR 49X
Brand
WESTERN STAR
Manufacturer
Daimler Trucks North America, LLC
Hazard
  • suspension-failure
  • steering-loss
  • crash-risk
Affected units
49

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 49X

Distribution

Distributed nationwide across the United States.