The Recall Desk
SevereNHTSA·21V864000·Announced 2021-05-11

Steering shaft defect in 2021-2022 Western Star 49X commercial trucks

2021-2022 Western Star 49X trucks may have improperly installed steering shafts that can separate, causing loss of steering control. Daimler will inspect and repair affected vehicles free of charge.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This is a structural vehicle defect affecting the steering system. Steering shaft separation directly causes loss of steering control, which poses significant risk of serious injury or death, meeting the structural vehicle defect criterion for Score 4, even though no injuries have yet been reported.

Plain-English summary

Daimler Trucks North America, LLC is recalling certain 2021-2022 Western Star 49X commercial trucks. The steering shaft may not have been properly installed, causing it to separate from the steering gear.

Steering shaft separation can result in loss of steering control, increasing the risk of a crash. Approximately 479 vehicles are affected.

Owners should not drive their vehicles until the steering shaft has been inspected. Dealers will perform the inspection and make any necessary repairs free of charge. Owner notification letters were sent on January 12, 2022.

For more information, owners can contact Daimler Trucks North America at 1-800-547-0712, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
2021 WESTERN STAR 49X
Brand
WESTERN STAR
Manufacturer
Daimler Trucks North America, LLC
Category
Vehicle — Commercial Truck / Steering System
Hazard
  • steering-shaft-separation
  • loss-of-control
  • crash-risk
Affected units
479

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 49X

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · WESTERN STAR

Same category