The Recall Desk
Our severity:HighNHTSA·23V864000·Announced 2023-12-20

2022-2023 Toyota Corolla Cross air bag deployment defect recall

Toyota is recalling 2022-2023 Corolla Cross vehicles where instrument panel defects may prevent the front-passenger air bag from deploying in a crash. Dealers will replace the panel at no cost.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall addresses a structural vehicle safety defect affecting occupant protection in crashes. However, no injuries or deaths have been reported, making this a risk-of-harm situation where severity is capped at High per the rubric.

Plain-English summary

Toyota Motor Engineering & Manufacturing is recalling certain 2022 and 2023 Corolla Cross vehicles. The instrument panel in these vehicles may have been manufactured without required perforations, which could prevent the front-passenger air bag from deploying properly during a crash.

These vehicles fail to comply with Federal Motor Vehicle Safety Standard 208, which requires proper occupant crash protection. If the air bag does not deploy as intended, occupants face an increased risk of injury in a crash.

This recall affects vehicles that were previously inspected under recall 23V-384. These vehicles will require an additional inspection at a dealership. Affected owners should contact Toyota at 1-800-331-4331 or visit their dealership for a free inspection and replacement of the instrument panel if necessary.

Owners can also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

The recalled product

Product
TOYOTA COROLLA CROSS
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle
Hazard
Affected units
12,575

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COROLLA CROSS

Distribution

Distributed nationwide across the United States.

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