The Recall Desk
HighNHTSA·23V681000·Announced 2023-12-10

GMC Acadia and Cadillac Windshield Detachment Risk Recall

General Motors is recalling 2023 GMC Acadia vehicles and certain 2024 Cadillac models due to windshields that may not be properly bonded to the vehicle body. A detached windshield during a crash could increase the risk of injury.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle defect involving windshield bonding failure that could lead to windshield detachment during a crash. However, no injuries or deaths have been reported, and the hazard remains theoretical. Per the rubric, potential safety risks without confirmed harm cap at High severity.

Plain-English summary

General Motors, LLC is recalling certain 2023 GMC Acadia vehicles and 2024 Cadillac XT5 and XT6 models. The windshield may not have been assembled with the proper urethane sealant required to bond it securely to the vehicle body. Approximately 42 vehicles are affected by this recall.

A windshield that is not properly bonded to the vehicle body may detach during a crash, which could increase the risk of injury to occupants.

Owners should contact their dealer to have the windshield inspected. Dealers will apply primer and urethane sealant to properly bond the windshield. If the windshield is damaged, the dealer will replace it at no cost to the owner. Owner notification letters were mailed on November 14, 2023.

For more information, owners may contact GMC customer service at 1-800-462-8782 or Cadillac customer service at 1-800-458-8006. General Motors' recall number is N232419690.

The recalled product

Product
2023 GMC ACADIA
Brand
GMC
Manufacturer
General Motors, LLC
Category
Vehicle — Windshield
Hazard
  • windshield-detachment
  • structural-failure
  • crash-injury-risk
Affected units
42

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • ACADIA
  • XT6
  • XT5

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · GMC

Same category