The Recall Desk
Our severity:HighNHTSA·23E065000·Announced 2023-08-31

GM Recalls Webasto Portable Charging Cords Due to Grounding Defect

General Motors is recalling specific Webasto portable charging cords that may fail to stop charging if the ground connection is lost, posing an electric shock risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electric shock) where injury has not yet been reported, fitting the 'High' severity criteria for potential injury without confirmed cases.

Plain-English summary

General Motors, LLC (GM) is recalling certain Webasto Portable Charging Cords (Gen 3) with part number 24044913. These charging cords contain incorrect software that may cause them to fail to discontinue charging if the ground connection is lost during use.

A portable charging cord that loses its ground connection while in use may result in electric shock, increasing the risk of injury. The recall affects 9,423 units.

Dealers will inspect and replace the portable charging cord as necessary, free of charge. Owner notification letters were mailed on November 30, 2023. Owners may contact GM customer service at 1-888-988-7267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
EQUIPMENT:ELECTRICAL recall
Manufacturer
General Motors, LLC
Category
Vehicle — Charging Equipment
Hazard
Affected units
9,423

Distribution

Distributed nationwide across the United States.

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