The Recall Desk
HighCPSC·15754·Announced 2015-09-15

Segway Recalls Off-Board Chargers for Personal Transporters Due to Shock Hazard

Segway is recalling approximately 17 off-board chargers for its Personal Transporters because a wire can detach and cause an electric shock. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a shock hazard, which is a risk-of-harm product where injury has not yet been reported, meeting the criteria for a High severity score.

Plain-English summary

Segway Inc. is recalling approximately 17 off-board chargers for Segway Personal Transporters (PT). The recall involves chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The affected units are black, box-shaped devices measuring 8 inches wide by 13.75 inches deep by 4 inches high. Specific serial numbers are listed on the CPSC website, and the serial and part numbers are located on a silver data plate on the bottom of the charger.

The recall is being issued because a wire inside the charger can detach and touch the side of the unit, posing an electric shock hazard. Segway has not reported any injuries or illnesses associated with the use of these chargers.

The affected chargers were sold through authorized Segway dealers and distributors, and directly from Segway Inc., from November 2012 through September 2015 for approximately $920. Consumers should immediately stop using the recalled chargers and unplug them. They should contact Segway or the dealer from whom the charger was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is also contacting consumers directly.

The recalled product

Product
Off-Board Charger for Segway Personal Transporter (PT)
Manufacturer
Segway Inc., of Bedford, N.H.
Category
Consumer Product — Battery Chargers
Hazard
Affected units
17

Distribution

Distributed nationwide across the United States.

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Same hazard · electric shock

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