Segway Recalls Off-Board Chargers for Personal Transporters Due to Shock Hazard
Segway is recalling specific off-board chargers for Personal Transporters because a wire can detach and cause a shock hazard. No injuries have been reported.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a shock hazard, which is a risk-of-harm product defect. Per the rubric, risk-of-harm products where injury has not yet been reported are classified as High (Score 3).
Plain-English summary
Segway Inc. is recalling approximately 24 off-board chargers for Segway Personal Transporters (PT). These chargers were manufactured from January 2015 to October 2016 and sold between January 2015 and April 2017 for about $920. The affected units have part number 23288-00001 and specific serial numbers listed in the official recall notice.
The recall is being issued because a wire inside the charger can detach and touch the side of the unit, posing a shock hazard. Segway has not reported any injuries or illnesses associated with this defect.
Consumers should immediately stop using the recalled chargers and unplug them. They should contact Segway or the authorized dealer from whom the charger was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is also contacting consumers directly.
The recalled product
- Product
- Off-Board Chargers for Segway Personal Transporters (PT)
- Manufacturer
- Segway Inc., of Bedford, N.H.
- Hazard
- Affected units
- 24
Distribution
Distributed nationwide across the United States.
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CPSC · 2026-04-16