The Recall Desk
HighNHTSA·22V030000·Announced 2024-01-01

2021 Harley-Davidson Motorcycles Instrument Cluster May Fail in Cold Weather

Certain 2021 Harley-Davidson motorcycles may not display the speedometer or neutral indicator at startup in freezing temperatures, creating a crash risk. Owners should contact Harley-Davidson for a free software update.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a risk-of-harm scenario where critical safety displays (speedometer and neutral indicator) may not appear at startup in freezing conditions, increasing crash risk. No injuries or crashes have been reported, which places this within the High severity category per the rubric criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Harley-Davidson Motor Company is recalling certain 2021 Pan America 1250S (RA1250S), Pan America 1250 (RA1250), and Sportster S (RH1250S) motorcycles. The instrument cluster module may fail to display the speedometer and neutral indicator when the motorcycle starts in temperatures at or below freezing.

The missing speedometer and neutral indicator increase the risk of a crash, as riders cannot see critical information needed for safe operation. This defect fails to meet Federal Motor Vehicle Safety Standard 123, which requires that motorcycle controls and displays function properly.

Approximately 3,917 motorcycles are affected by this recall. Owner notification letters were mailed on February 8, 2022.

Owners should contact Harley-Davidson customer service at 1-800-258-2464 to schedule a free software update to the instrument cluster module. For additional information, owners may call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
2021 HARLEY-DAVIDSON RH1250S
Brand
HARLEY-DAVIDSON
Manufacturer
Harley-Davidson Motor Company
Category
Vehicle — Motorcycle
Hazard
  • instrument-cluster
  • visibility-loss
  • display-failure
Affected units
3,917

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • RH1250S
  • RA1250
  • RA1250S

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · HARLEY-DAVIDSON

Same category