The Recall Desk
HighNHTSA·23V836000·Announced 2023-12-08

2023 Harley-Davidson FLHXSE Motorcycles Engine Control Software Defect

Harley-Davidson is recalling certain 2023 FLHXSE motorcycles due to an engine control module software defect that may cause loss of control at high speeds, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle control defect with potential for crash risk when traveling at high speeds. However, no injuries or crashes have been reported. Per the rubric, when no illnesses or injuries are reported and the hazard is theoretical, the maximum score is 3 (High).

Plain-English summary

Harley-Davidson Motor Company is recalling certain 2023 FLHXSE (Street Glide CVO) motorcycles due to a software defect in the engine control module. The affected motorcycles may react unexpectedly and become difficult to control when traveling at high speeds, particularly on rough roads or during wind gusts. This defect increases the risk of a crash.

The recall affects approximately 1,464 motorcycles. Harley-Davidson has already mailed owner notification letters as of January 2, 2024.

To remedy the defect, dealers will update the engine control module software at no cost to owners. Owners should contact Harley-Davidson customer service at 1-800-258-2464 to schedule service. For additional information, owners can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
HARLEY-DAVIDSON FLHXSE
Brand
HARLEY-DAVIDSON
Manufacturer
Harley-Davidson Motor Company
Category
Vehicle — Motorcycle
Hazard
Affected units
1,464

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • FLHXSE

Distribution

Distributed nationwide across the United States.

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