The Recall Desk
Our severity:SevereNHTSA·25E041000·Announced 2025-06-12

Harley-Davidson Recalls 2018-2024 Softail Motorcycles Due to Rear Shock Defect

Harley-Davidson is recalling 2018-2024 Softail motorcycles because a rear shock absorber component may break and damage the tire, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear suspension) that can lead to a sudden loss of tire pressure and a crash, meeting the criteria for a Severe rating.

Plain-English summary

Harley-Davidson Motor Company is recalling certain 2018-2024 Softail motorcycles equipped with specific Tail Rear Shock Absorbers or Low Rear Suspension Shock Absorbers. The recall addresses a defect where the mounting tab on the rear shock pre-load adjuster may break. If this occurs, the adjuster can damage the rear tire, leading to a loss of tire pressure.

A sudden loss of tire pressure increases the risk of a crash. The affected parts are identified by part numbers 54000294 and 54000134.

Dealers will install a new bracket to correct the issue free of charge. Owner notification letters were mailed on July 24, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464 for more information. Harley-Davidson's recall number is 0189.

The recalled product

Product
SUSPENSION:REAR recall
Manufacturer
Harley-Davidson Motor Company
Category
Vehicle — Motorcycle
Hazard
Affected units
776

Distribution

Distributed nationwide across the United States.

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