The Recall Desk
SevereNHTSA·25E041000·Announced 2025-06-12

Harley-Davidson Recalls 2018-2024 Softail Motorcycles Due to Rear Shock Defect

Harley-Davidson is recalling 2018-2024 Softail motorcycles because a rear shock absorber component may break and damage the tire, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear suspension) that can lead to a sudden loss of tire pressure and a crash, meeting the criteria for a Severe rating.

Plain-English summary

Harley-Davidson Motor Company is recalling certain 2018-2024 Softail motorcycles equipped with specific Tail Rear Shock Absorbers or Low Rear Suspension Shock Absorbers. The recall addresses a defect where the mounting tab on the rear shock pre-load adjuster may break. If this occurs, the adjuster can damage the rear tire, leading to a loss of tire pressure.

A sudden loss of tire pressure increases the risk of a crash. The affected parts are identified by part numbers 54000294 and 54000134.

Dealers will install a new bracket to correct the issue free of charge. Owner notification letters were mailed on July 24, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464 for more information. Harley-Davidson's recall number is 0189.

The recalled product

Product
SUSPENSION:REAR recall
Manufacturer
Harley-Davidson Motor Company
Category
Vehicle — Motorcycle
Hazard
Affected units
776

Distribution

Distributed nationwide across the United States.

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