The Recall Desk
Our severity:HighNHTSA·21V989000·Announced 2021-12-17

Mercedes-Benz Recalls One 2020 CLA 250 for Steering Defect

Mercedes-Benz is recalling one 2020 CLA 250 because melted adhesive may contaminate the power steering connection, risking assist failure.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a steering system defect that can cause loss of vehicle control, which is a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Mercedes-Benz USA, LLC is recalling one 2020 Mercedes-Benz CLA 250 vehicle. The recall addresses a potential defect in the electric power steering system where the power supply connection may have been contaminated with melted adhesive.

This contamination can cause the power steering assist to fail while driving. A sudden loss of power steering assist can increase the risk of a crash. No specific injuries or crashes have been reported in the source text.

Owners will be notified by mail, with letters mailed on January 21, 2021. Dealers will inspect and repair the power supply connection, as necessary, free of charge. Owners may also contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ CLA 250
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Steering System
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CLA 250

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same manufacturer · Mercedes-Benz USA, LLC

See all →

Same hazard · loss of control

See all →

Similar recalls