The Recall Desk
Our severity:SevereNHTSA·18V840000·Announced 2018-11-27

Mercedes-Benz Recalls 2019 GLC 300 for Steering Assist Failure

Mercedes-Benz is recalling 2019 GLC 300 vehicles because a steering sensor may fail, deactivating power assist and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering system) that can lead to a loss of control and increased crash risk, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2019 GLC 300 vehicles due to a defect in the electric power steering unit. An internal sensor within this unit may fail, which can deactivate the power steering assist.

A loss of electric power steering assist can increase the risk of a crash. The recall began on June 7, 2019.

Mercedes-Benz will notify owners, and dealers will replace the steering unit free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLC 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 300

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same manufacturer · Mercedes-Benz USA, LLC.

See all →

Same hazard · loss of control

See all →

Similar recalls