The Recall Desk
SevereNHTSA·18V840000·Announced 2018-11-27

Mercedes-Benz Recalls 2019 GLC 300 for Steering Assist Failure

Mercedes-Benz is recalling 2019 GLC 300 vehicles because a steering sensor may fail, deactivating power assist and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering system) that can lead to a loss of control and increased crash risk, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2019 GLC 300 vehicles due to a defect in the electric power steering unit. An internal sensor within this unit may fail, which can deactivate the power steering assist.

A loss of electric power steering assist can increase the risk of a crash. The recall began on June 7, 2019.

Mercedes-Benz will notify owners, and dealers will replace the steering unit free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLC 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 300

Distribution

Distributed nationwide across the United States.

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