The Recall Desk
SevereNHTSA·21V033000·Announced 2021-01-29

Mercedes-Benz Recalls 2019 GLA 250 for Transmission Control Defect

Mercedes-Benz is recalling 2019 GLA 250 vehicles because the transmission control unit power supply may interrupt, causing the vehicle to shift into neutral while driving.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where the transmission can shift into neutral while driving, causing a loss of drive power and increasing the risk of a crash, which aligns with the 'Severe' criteria for significant injury risk.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2019 GLA 250 vehicles due to a defect in the power supply for the automatic transmission control unit. This issue may cause the power supply to be interrupted while driving, which can result in the transmission shifting into neutral.

If the transmission shifts into neutral while the vehicle is in motion, the driver will experience a loss of drive power. This loss of power increases the risk of a crash.

Mercedes-Benz will notify owners, and dealers will replace the transmission control unit free of charge. The recall began on March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLA 250
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Transmission
Hazard
Affected units
4

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLA 250

Distribution

Distributed nationwide across the United States.

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