The Recall Desk
SevereNHTSA·19V822000·Announced 2019-11-18

Mercedes-Benz Recalls 2019 GLC 300 for Power Steering Defect

Mercedes-Benz is recalling 2019 GLC 300 vehicles because a failed electrical connection may cause loss of power steering assist, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (loss of power steering assist) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2019 GLC 300 and GLC 300 4MATIC vehicles. The recall addresses a defect where the electrical connection between the power steering electric motor and the control unit may fail. This failure results in the loss of electric power steering assist.

A loss of power steering assist requires greater steering effort to control the vehicle, which increases the risk of a crash. The recall began on December 20, 2019.

Dealers will replace the electric power steering control unit free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLC 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 300

Distribution

Distributed nationwide across the United States.

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