The Recall Desk
Our severity:SevereNHTSA·19V822000·Announced 2019-11-18

Mercedes-Benz Recalls 2019 GLC 300 for Power Steering Defect

Mercedes-Benz is recalling 2019 GLC 300 vehicles because a failed electrical connection may cause loss of power steering assist, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (loss of power steering assist) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2019 GLC 300 and GLC 300 4MATIC vehicles. The recall addresses a defect where the electrical connection between the power steering electric motor and the control unit may fail. This failure results in the loss of electric power steering assist.

A loss of power steering assist requires greater steering effort to control the vehicle, which increases the risk of a crash. The recall began on December 20, 2019.

Dealers will replace the electric power steering control unit free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLC 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 300

Distribution

Distributed nationwide across the United States.

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