The Recall Desk
Our severity:SevereNHTSA·20V651000·Announced 2020-10-23

Mercedes-Benz Recalls 2020 GLC Models for Steering Wiring Defect

Mercedes-Benz is recalling 2,533 2020 GLC models because a damaged steering wiring harness could cause loss of power assist or a fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that can lead to a loss of power assist and an increased risk of fire, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling 2,533 specific 2020 model year vehicles, including the GLC 300, GLC 350 E, AMG GLC 43, and AMG GLC 63. The recall addresses a defect in the power steering control unit wiring harness, which may have been damaged during the production process.

This defect poses two primary safety risks. First, a damaged harness can result in a loss of power steering assist, which increases the risk of a crash. Second, if the wiring harness short-circuits, there is an increased risk of a vehicle fire.

The recall began on December 11, 2020. Dealers will inspect the wiring harness and replace it if necessary, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
MERCEDES-BENZ GLC 300, AMG GLC63, AMG GLC43, GLC 350 E
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
2,533

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • GLC 300
  • AMG GLC63
  • AMG GLC43
  • GLC 350 E

Distribution

Distributed nationwide across the United States.

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