The Recall Desk
Our severity:SevereNHTSA·22V494000·Announced 2022-07-11

Mercedes-Benz Recalls 2020 GLC 350 E Vehicles for Transmission Wiring Defect

Mercedes-Benz is recalling 1,168 2020 GLC 350 E vehicles because a transmission wiring harness may chafe against the drive shaft, causing loss of drive power and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission wiring harness chafing) that can cause loss of drive power, which the source explicitly states increases the risk of a crash. This aligns with the 'Severe' criteria for structural vehicle defects or significant injury reports.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2020 GLC 350 E vehicles due to a defect in the transmission wiring harness. The harness may be routed improperly, allowing it to chafe against the front drive shaft. This chafing can cause a loss of drive power, which increases the risk of a crash.

The recall affects 1,168 vehicles. Owner notification letters were mailed on August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372 or visit www.nhtsa.gov for more information.

Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
MERCEDES-BENZ GLC 350 E
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Transmission Wiring
Hazard
Affected units
1,168

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 350 E

Distribution

Distributed nationwide across the United States.

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