The Recall Desk
SevereNHTSA·20V607000·Announced 2020-10-02

Mercedes-Benz Recalls 2020 GLC 350e for High-Voltage Wiring Harness Defect

Mercedes-Benz is recalling 2020 GLC 350e hybrid vehicles because a high-voltage wiring harness shield may fail, causing an electrical malfunction and vehicle stall.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (high-voltage wiring harness) that can cause a vehicle stall, increasing the risk of a crash, which aligns with the 'Severe' criteria for significant injury/property-damage reports or structural defects.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2020 GLC 350e hybrid electric vehicles. The recall addresses a defect in the high-voltage wiring harness shield, which may not withstand electrical loads produced under certain driving conditions.

This defect can cause an electrical malfunction that results in a vehicle stall. A vehicle stall can increase the risk of a crash. The recall began on December 11, 2020.

Mercedes-Benz will notify owners, and dealers will replace the high-voltage wiring harness free of charge. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
MERCEDES-BENZ GLC 350 E
Brand
MERCEDES-BENZ
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 350 E

Distribution

Distributed nationwide across the United States.

Same manufacturer · Mercedes-Benz USA, LLC.

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