Mercedes-Benz Recalls 2020 GLC 350e for High-Voltage Wiring Harness Defect
Mercedes-Benz is recalling 2020 GLC 350e hybrid vehicles because a high-voltage wiring harness shield may fail, causing an electrical malfunction and vehicle stall.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (high-voltage wiring harness) that can cause a vehicle stall, increasing the risk of a crash, which aligns with the 'Severe' criteria for significant injury/property-damage reports or structural defects.
Plain-English summary
Mercedes-Benz USA, LLC. is recalling certain 2020 GLC 350e hybrid electric vehicles. The recall addresses a defect in the high-voltage wiring harness shield, which may not withstand electrical loads produced under certain driving conditions.
This defect can cause an electrical malfunction that results in a vehicle stall. A vehicle stall can increase the risk of a crash. The recall began on December 11, 2020.
Mercedes-Benz will notify owners, and dealers will replace the high-voltage wiring harness free of charge. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- MERCEDES-BENZ GLC 350 E
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC.
- Affected units
- 7
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- GLC 350 E
Distribution
Distributed nationwide across the United States.
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