The Recall Desk
HighNHTSA·17V574000·Announced 2017-09-19

Mercedes-Benz Recalls Four 2017 Models for Steering Defect

Mercedes-Benz is recalling four 2017 vehicles due to improperly welded steering pins that may disable power assist, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a steering system defect that increases the risk of a crash, which is a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling four specific 2017 vehicles: one C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles are equipped with electrical power steering control units that contain improperly welded contact pins.

The defect involves contact pins that may lose electrical contact, which can deactivate the power steering assist system. This loss of assist increases the risk of a crash. No specific injuries or crashes have been reported in the source text.

Mercedes-Benz will notify owners, and dealers will replace the electric power steering rack free of charge. The recall was expected to begin on November 10, 2017. Owners can contact MBUSA customer service at 1-877-496-3691 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ E300, AMG E43, GLC300, AMG C43
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
4

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • E300
  • AMG E43
  • GLC300
  • AMG C43

Distribution

Distributed nationwide across the United States.

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