The Recall Desk
SevereNHTSA·18V872000·Announced 2018-12-07

Mercedes-Benz Recalls 2018 C 300 and E 400 for Steering Defect

Mercedes-Benz is recalling two 2018 vehicles because the steering coupling may not be locked, which could reduce steering ability and increase crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that could lead to a loss of steering ability and a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The recall addresses a manufacturing issue where the steering coupling may not have been correctly locked.

If the steering connection is not properly locked, the mechanical connection between the steering wheel and steering rack may come loose. This condition can reduce steering ability and increase the risk of a crash.

The recall began on January 18, 2019. Dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ C 300, E 400
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • C 300
  • E 400

Distribution

Distributed nationwide across the United States.

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Same hazard · loss of steering

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