The Recall Desk
SevereNHTSA·18V850000·Announced 2018-11-29

Mercedes-Benz Recalls Vehicles Due to Steering Rack Locknut Failure Risk

Mercedes-Benz is recalling specific 2015-2019 models because a steering rack locknut may break, causing the steering to stick and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that can cause loss of control, which aligns with the rubric criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2015-2019 rear-wheel drive vehicles, including the C300, C350e, C63 AMG, E300, E400, E450, and CLS450 models. The recall involves a defect where a locknut in the steering rack may break under high load. If this occurs, the steering may become stuck in one position.

A vehicle that cannot be properly steered has an increased risk of a crash. The recall began on August 23, 2019. Owners will be notified by MBUSA, and dealers will replace the steering rack free of charge. Owners may also contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ C 350 E, E 300, C 300, CLS 450
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
6,373

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (9)

  • C 350 E
  • E 300
  • C 300
  • CLS 450
  • AMG C63S
  • E 450
  • E 400
  • C300
  • AMG C63

Distribution

Distributed nationwide across the United States.

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