The Recall Desk
Our severity:SevereNHTSA·14V598000·Announced 2014-09-26

Mercedes-Benz Recalls 2015 C300 and C400 for Steering Defect

Mercedes-Benz is recalling 2015 C300 and C400 vehicles because a steering component may disengage, potentially causing loss of control.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that could result in loss of control, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured between March 28, 2014, and September 18, 2014. The recall involves a defect in the steering coupling interlock mechanism. If this mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.

If the sliding shaft becomes disengaged, the driver may experience noises and steering backlash. In a worst-case scenario, this defect could lead to a loss of steering control, which may increase the risk of a crash. The source text does not report any specific incidents of injury or death associated with this defect.

Dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ C400, C300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
10,509

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • C400
  • C300

Distribution

Distributed nationwide across the United States.

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