The Recall Desk
HighNHTSA·19V130000·Announced 2019-02-26

Mercedes-Benz Recalls C and E Class Vehicles for Seatback Lock Defect

Mercedes-Benz is recalling 2017-2018 C and E Class vehicles because front seatbacks may not lock properly, increasing injury risk in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (seatback locking) that increases the risk of injury in a crash, but the source text does not report any specific injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2017-2018 Mercedes-Benz C300, AMG C43, AMG C63, and 2018 E400 vehicles. The recall covers specific Coupe and Cabriolet models, including 4MATIC variants. The defect involves the seatbacks of the front seats, which may not properly lock on the right side of the seat.

If the seatback does not lock correctly, it may fold forward in the event of a crash, which increases the risk of injury to occupants. The source text does not report any specific injuries or fatalities associated with this defect.

Mercedes will notify owners, and dealers will inspect the seatback locking mechanism and replace the lock if necessary, free of charge. An interim owner letter was mailed on April 12, 2019, and owners will receive a second notification when the remedy is available. Owners can contact Mercedes-Benz customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ C 300, E 400, AMG C43, AMG C63
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Seat Safety
Hazard
Affected units
22,637

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • C 300
  • E 400
  • AMG C43
  • AMG C63

Distribution

Distributed nationwide across the United States.

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