The Recall Desk
HighNHTSA·18V207000·Announced 2018-03-29

Mercedes-Benz Recalls 2017-2018 Models Due to Front Seatback Locking Defect

Mercedes-Benz is recalling specific 2017-2018 C-Class and E-Class vehicles because front seatbacks may not lock properly, increasing injury risk in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (seatback locking) that increases the risk of injury in a crash, but the source text does not report any specific injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet, C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe, C63 AMG Coupe, and 2018 E400 Coupe and E400 4Matic Coupe vehicles. The recall involves a defect where the seatbacks of the front seats may not properly lock on the right side of the seat.

If the seatback does not properly lock, it may fold forward in the event of a crash, which increases the risk of injury to occupants. The source text does not report any specific injuries or fatalities associated with this defect.

Mercedes-Benz USA will notify owners, and dealers will inspect the locking of the seatbacks and replace the seatback lock as necessary, free of charge. The recall was expected to begin on May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ E 400, C 300, AMG C63S, AMG C43
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Seat Safety
Hazard
Affected units
3,088

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • E 400
  • C 300
  • AMG C63S
  • AMG C43
  • AMG C63

Distribution

Distributed nationwide across the United States.

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