The Recall Desk
Our severity:SevereNHTSA·17V243000·Announced 2017-04-11

Mercedes-Benz Recalls 2016-2017 C300 Vehicles for Steering Defect

Mercedes-Benz is recalling 2016-2017 C300 vehicles because power steering motor contacts may be improperly welded, risking loss of steering assist and increased crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that increases the risk of a crash, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2016-2017 C300 vehicles. The recall addresses a defect where the electrical contacts for the power steering electric motor may not have been properly welded. This issue can result in a loss of electrical contact.

A loss of electrical contact will cause the electric power steering assist to deactivate. This deactivation increases the risk of a crash. The recall began in June 2017.

Mercedes-Benz USA will notify owners, and dealers will replace the electric power steering rack free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ C300, C 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • C300
  • C 300

Distribution

Distributed nationwide across the United States.

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