The Recall Desk
HighNHTSA·21V493000·Announced 2023-06-06

2021 Porsche Cayenne steering column screw defect may cause loss of control

Porsche is recalling 2021 Cayenne vehicles because the screw connecting the steering column to the steering box may fail, potentially detaching the steering column and causing loss of vehicle control.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a defect in a safety-critical steering system that could result in loss of vehicle control and crash risk. However, no injuries or crashes have been reported, meeting the High criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Porsche Cars North America, Inc. is recalling certain 2021 Porsche Cayenne vehicles. The screw connection between the steering column and steering box may fail, which could result in the steering column becoming detached from the vehicle.

A detached steering column can cause a loss of vehicle control, increasing the risk of a crash.

Approximately 27 vehicles are affected by this recall. Owners were notified by mail on August 24, 2021. Porsche dealers will install a new screw free of charge. Owners can contact Porsche customer service at 1-800-767-7243 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
2021 PORSCHE CAYENNE
Brand
PORSCHE
Manufacturer
Porsche Cars North America, Inc.
Category
Vehicle
Hazard
  • steering-defect
  • loss-of-control
  • crash-risk
Affected units
27

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CAYENNE

Distribution

Distributed nationwide across the United States.