The Recall Desk
HighNHTSA·20V506000·Announced 2020-08-26

Kenworth and Peterbilt trucks recalled for suspension bolt defects

PACCAR is recalling approximately 1,097 certain 2020-2021 Kenworth and Peterbilt heavy trucks with Watson and Chalin steerable lift axle suspension systems. The pivot bolts may be too short to properly engage the locking nuts, risking separation from the suspension and potential vehicle crashes.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural suspension defect that can cause hardware separation and increase the risk of vehicle crashes and injury. However, no deaths, injuries, or property damage have been reported in the source. Per the rubric, risk-of-harm products without reported injury are classified as High (Score 3).

Plain-English summary

PACCAR Incorporated is recalling approximately 1,097 certain Kenworth and Peterbilt heavy trucks from model years 2020 and 2021. The recall affects Kenworth models T800, T880, W900, and W990, as well as Peterbilt models 348, 365, 367, 389, 520, and 567 that are equipped with Watson and Chalin steerable lift axle suspension systems.

The recalled vehicles have lower rear pivot bolts in the suspension system that are not long enough to properly engage the locking nuts. This defect can cause the bolts to separate from the suspension assembly.

If the bolts separate, the hardware can become a road hazard and the suspension system may fail, increasing the risk of vehicle crashes and injury.

Owners should contact their truck dealer to schedule a free inspection and replacement of the affected pivot bolts. Kenworth customer service can be reached at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. The National Highway Traffic Safety Administration Vehicle Safety Hotline is available at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.safercar.gov for additional information.

The recalled product

Product
KENWORTH, PETERBILT W900, 567, 365, 367
Brand
KENWORTH
Manufacturer
PACCAR Incorporated
Category
Vehicle — Heavy Truck / Suspension
Hazard
Affected units
1,097

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (11)

  • W900
  • 567
  • 365
  • 367
  • W990
  • 389
  • T800
  • T880
  • 520
  • 348
  • T800B

Distribution

Distributed nationwide across the United States.

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Same hazard · suspension failure

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