The Recall Desk
HighNHTSA·20V327000·Announced 2020-05-06

[pending] 2020 ENTEGRA QWEST

Pending LLM rewrite. Source: NHTSA 20V327000.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Pending LLM scoring against the rubric.

Plain-English summary

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

The recalled product

Product
2020 ENTEGRA QWEST
Brand
ENTEGRA
Manufacturer
Jayco, Inc.
Category
Vehicle — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Affected units
666

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • QWEST
  • MELBOURNE
  • MELBOURNE PRESTIGE

Distribution

Distributed nationwide across the United States.

Related recalls

Same category