The Recall Desk
Our severity:HighNHTSA·19V792000·Announced 2019-11-04

Daimler Recalls Western Star Trucks for Detaching Vent Windows

Daimler Trucks is recalling 2,725 Western Star 4900 and 5700 trucks because sleeper cab vent windows may detach due to improper adhesive.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural component (vent window) that may detach and create a road hazard, increasing crash risk, but no injuries or fatalities are reported in the source text.

Plain-English summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. The recall affects 2,725 vehicles in total.

The defect involves improper adhesive used on the vent windows, which may cause them to detach from the vehicle. If a vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

DTNA will notify owners, and dealers will replace the vent windows free of charge. DTNA issued an interim notification to owners on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
WESTERN STAR 4900, 5700
Brand
WESTERN STAR
Manufacturer
Daimler Trucks North America LLC
Category
Vehicle — Commercial Truck
Hazard
Affected units
2,725

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 4900
  • 5700

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · WESTERN STAR

Same manufacturer · Daimler Trucks North America LLC

See all →

Same hazard · road hazard

See all →

Similar recalls