The Recall Desk
SevereNHTSA·19V665000·Announced 2019-09-18

Mercedes-Benz and Freightliner Sprinter Recalled for Hood Latch Defect

Daimler Vans USA is recalling 2018-2019 Sprinter vans because an improperly tightened hood screw may allow the hood to open while driving, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (hood latch) that can cause the hood to open while driving, reducing visibility and increasing the risk of a crash.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The affected models include the Sprinter 1500, 2500, 3500, and 4500. The recall involves a defect where the screw connection on the upper hood catch may have been improperly tightened.

This defect may cause the hood to open while the vehicle is being driven due to factors such as speed, wind resistance, and road conditions. A hood that opens while driving can reduce the driver's visibility, which increases the risk of a crash.

Dealers will inspect the screw connection and tighten it as necessary, free of charge. The recall began on November 1, 2019. Owners may contact Daimler Vans USA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 3500, SPRINTER 4500, SPRINTER 1500, SPRINTER 2500
Brand
FREIGHTLINER
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
5,626

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 3500
  • SPRINTER 4500
  • SPRINTER 1500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FREIGHTLINER

Same manufacturer · Daimler Vans USA, LLC

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Same hazard · hood opening

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