The Recall Desk
SevereNHTSA·23V874000·Announced 2023-12-21

2020 Mercedes-Benz and Freightliner Sprinter Vehicles Recalled for Propeller Shaft Defect

Daimler Vans USA is recalling 2020 Mercedes-Benz and Freightliner Sprinter vans because a propeller shaft connection may loosen, reducing vehicle control and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (propeller shaft/crossmember) that reduces vehicle control and increases the risk of a crash and fire, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2020 model year Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected models include the Sprinter 1500, 2500, 3500, and 4500.

The recall is due to a defect where the connection between the propeller shaft bearing and crossmember may loosen. This issue can reduce vehicle control, increasing the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed on April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FREIGHTLINER, MERCEDES-BENZ SPRINTER 4500, SPRINTER 2500, SPRINTER 3500, SPRINTER 1500
Brand
FREIGHTLINER
Affected units
9

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SPRINTER 4500
  • SPRINTER 2500
  • SPRINTER 3500
  • SPRINTER 1500

Distribution

Distributed nationwide across the United States.