The Recall Desk
HighNHTSA·19V171000·Announced 2019-03-05

2019 Western Star Trucks Recalled for Odometer Unit Labeling Error

Daimler Trucks North America is recalling 2019 Western Star 4700 and 4900 trucks because the odometer displays miles but tracks kilometers, potentially causing driver confusion.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The source states that incorrect speed assumptions may increase the risk of crash, which fits the rubric criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

The odometer failing to register the correct distance traveled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.

DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
WESTERN STAR 4700, 4900
Brand
WESTERN STAR
Affected units
361

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 4700
  • 4900

Distribution

Distributed nationwide across the United States.