The Recall Desk
Our severity:HighNHTSA·19V100000·Announced 2019-02-15

New Flyer Transit Buses Recalled for Shattering Roof Hatch Glass

New Flyer is recalling 172 transit buses because the rooftop emergency escape hatch glass may shatter in extreme cold, posing an injury risk to passengers.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where glass shattering could injure passengers, but no injuries or fatalities have been reported, fitting the 'High' severity criteria for theoretical or unreported harm.

Plain-English summary

New Flyer of America Inc. is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. A total of 172 vehicles are affected by this recall. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.

If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury. No specific injuries or fatalities are reported in the source text.

New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
NEW FLYER XN40, XDE60, XD40, XE60
Brand
NEW FLYER
Affected units
172

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • XN40
  • XDE60
  • XD40
  • XE60

Distribution

Distributed nationwide across the United States.

Same manufacturer · New Flyer of America Inc.

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