The Recall Desk
Our severity:SevereNHTSA·19V070000·Announced 2019-01-31

Mercedes-Benz Recalls 2019 Sprinter VS30 for Steering Shaft Defect

Daimler Vans is recalling 2019 Mercedes-Benz Sprinter VS30 vehicles because the steering shaft may disconnect, causing a sudden loss of steering control.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering shaft disconnection) that can cause a sudden loss of steering control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The recall involves 4,358 vehicles where the steering shaft that connects to the steering gear may disconnect without warning.

This defect can cause a sudden loss of steering control, which increases the risk of a crash. Owners are advised to stop driving the vehicle immediately until the repair is completed.

Dealers will inspect the bolts connecting the steering shaft to the steering gear and fully tighten and/or adjust them as necessary, free of charge. The recall began on February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER (VS30)
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Steering System
Hazard
Affected units
4,358

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SPRINTER (VS30)

Distribution

Distributed nationwide across the United States.

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