The Recall Desk
HighNHTSA·18V335000·Announced 2018-05-22

Mercedes-Benz Metris Recalled for Transmission Support Bolt Tightening Defect

Daimler Vans USA is recalling 2015-2017 Mercedes-Benz Metris vehicles because improperly tightened transmission support bolts may damage the driveshaft, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (transmission support) that could lead to loss of power and a crash, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The recall involves 7,433 vehicles where the transmission support may not have been properly tightened to the vehicle body. This defect can potentially result in damage to the driveshaft.

Damage to the driveshaft could cause a loss of power to the wheels, which increases the risk of a crash. No specific injuries or fatalities are reported in the source text.

Dealers will inspect the transmission support mounting bolts and replace and tighten them as necessary, free of charge. The recall began on July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Transmission
Hazard
Affected units
7,433

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • METRIS

Distribution

Distributed nationwide across the United States.

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