The Recall Desk
HighNHTSA·17V595000·Announced 2017-09-22

Mercedes-Benz Recalls Metris Vans Due to Steering Defect

Daimler Vans USA is recalling 2015-2017 Mercedes-Benz Metris vans because improperly welded steering pins may cause power assist to fail, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a steering system defect that increases the risk of a crash, which fits the rubric criterion for 'risk-of-harm products where injury has not yet been reported.'

Plain-English summary

Daimler Vans USA, LLC is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. The recall addresses electrical power steering control units that contain improperly welded contact pins.

The improperly welded pins may lose contact, which can deactivate the power steering assist. This failure increases the risk of a crash. No specific number of affected vehicles is provided in the source text.

Daimler Vans USA will notify owners, and dealers will replace the electric power steering rack free of charge. An interim notice is expected to be mailed on November 17, 2017, with a second notice sent when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Steering System
Hazard
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • METRIS

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same manufacturer · Daimler Vans USA, LLC

See all →

Same hazard · steering failure

See all →