Mercedes-Benz Metris Recall for Non-Functioning Blind Spot Monitoring
Daimler Vans USA is recalling 2016-2017 Mercedes-Benz Metris vans because the Blind Spot Monitoring system does not work due to incompatible parts.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a safety-critical driver assistance system (Blind Spot Monitoring) that is non-functional, creating an increased risk of a crash. Per the rubric, this is classified as High (3) because it is a risk-of-harm product where injury has not yet been reported.
Plain-English summary
Daimler Vans USA, LLC is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were intended to be equipped with the Blind Spot Monitoring (BSM) feature; however, the installed instrument cluster and steering wheel do not support the function, causing the BSM system to fail.
The defect creates an increased risk of a crash if a vehicle is in the driver's blind spot and the BSM system fails to warn the driver. No specific injuries or crashes are reported in the source text.
Dealers will install the correct instrument cluster and steering wheel to enable the BSM function free of charge. Interim notices were mailed on May 8, 2017, and the recall began on May 26, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ METRIS
- Brand
- MERCEDES-BENZ
- Manufacturer
- Daimler Vans USA, LLC
- Category
- Vehicle — Passenger Van
- Affected units
- 72
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- METRIS
Distribution
Distributed nationwide across the United States.
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