The Recall Desk
HighNHTSA·15V494000·Announced 2015-08-06

Turtle Top Transit Buses Recalled for Window Loading Defect

Turtle Top is recalling certain 2012 Van Terra XL and Odyssey XL transit buses because their windows may not meet federal safety loading requirements.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect where windows may break and fall onto passengers, representing a risk of harm where injury has not yet been reported.

Plain-English summary

Turtle Top is recalling certain model year 2012 Van Terra XL transit buses manufactured between October 13, 2012, and February 7, 2013, and 2012 Odyssey XL MPV transit buses manufactured between May 2, 2011, and October 4, 2011. These vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 217, which governs bus emergency exits and window retention and release.

The defect involves windows that may not meet minimum loading requirements. Windows that do not meet these requirements are at an increased risk of breaking and falling onto a passenger when pushed by passengers or objects.

Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination to correct the issue. Repairs will be made free of charge. The recall began on September 8, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TURTLE TOP ODYSSEY XL MPV, VAN TERRA XL
Brand
TURTLE TOP
Manufacturer
Turtle Top
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • ODYSSEY XL MPV
  • VAN TERRA XL

Distribution

Distributed nationwide across the United States.