The Recall Desk
Our severity:HighNHTSA·14V581000·Announced 2014-09-22

Nissan Recalls 2014 Infiniti Hybrid Vehicles Due to Software Error

Nissan is recalling 2014 Infiniti Q50 and Q70 hybrid vehicles because a software error may cause the electric motor to stop working, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the electric motor may stop working, increasing crash risk, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Nissan North America, Inc. is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured between December 10, 2012, and June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured between November 7, 2013, and May 7, 2014. The recall involves 5,412 vehicles.

The recall is due to a software error that may cause the electric motor to stop working while the vehicle is being driven using the electric motor only. This stall-like condition may increase the risk of a crash.

Nissan will notify owners, and dealers will reprogram the motor inverter software free of charge. The recall began on November 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
INFINITI Q70 HYBRID, Q50 HYBRID
Brand
INFINITI
Manufacturer
Nissan North America, Inc.
Category
Vehicle — Hybrid Propulsion System
Hazard
Affected units
5,412

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • Q70 HYBRID
  • Q50 HYBRID

Distribution

Distributed nationwide across the United States.

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