The Recall Desk
HighNHTSA·14V533000·Announced 2014-09-04

Chrysler Recalls 2014 Ram ProMaster Vans for Head Restraint Defect

Chrysler is recalling 2014 Ram ProMaster vans because head restraints may exceed safety limits, increasing injury risk in rear-end collisions.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (head restraints) that increases the risk of injury in a collision, but the source text does not report any specific injuries or fatalities, aligning with the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Chrysler Group LLC is recalling approximately 18,953 model year 2014 Ram ProMaster vans manufactured between July 1, 2013, and August 26, 2014. The recall addresses a defect where the head restraints may have been manufactured with a backset measurement exceeding the maximum limit of 55mm. This condition causes the vehicles to fail compliance with Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

If a vehicle with this defect is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward. This failure increases the risk of injury to the occupant during a collision.

Chrysler will notify owners, and dealers will replace the head restraints free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403 for additional information. Chrysler's number for this recall is P53. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
RAM PROMASTER
Brand
RAM
Manufacturer
Chrysler Group LLC
Category
Vehicle — Head Restraints
Hazard
Affected units
18,953

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PROMASTER

Distribution

Distributed nationwide across the United States.

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