The Recall Desk
HighNHTSA·17V273000·Announced 2017-04-25

Ram ProMaster Recall for Incorrect Air Bag Labeling

Chrysler is recalling 2014-2017 Ram ProMaster vehicles because labels incorrectly state they have frontal air bags. This mislabeling may increase injury risk in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria for potential increased injury risk due to mislabeling.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The incorrect information may change how close occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

The recalled product

Product
RAM PROMASTER
Brand
RAM
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Passenger Vehicle
Hazard
Affected units
113,896

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PROMASTER

Distribution

Distributed nationwide across the United States.

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