The Recall Desk
Our severity:HighNHTSA·17V712000·Announced 2017-11-14

Ram ProMaster Recall: Incorrect Rivet May Affect Side Airbag Deployment

Chrysler is recalling 2018 Ram ProMaster vehicles because an incorrect rivet may cause the front door impact sensor to fracture, potentially affecting side airbag deployment.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical component (airbag sensor) where a defect could increase the risk of injury in a crash, but no injuries or deaths have been reported in the source text.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. The recall addresses a defect where an incorrect rivet may have been used to attach the front door impact sensor. This issue can cause the sensor housing to fracture.

A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury. The recall covers 3,514 vehicles.

Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began on January 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
RAM PROMASTER
Brand
RAM
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Passenger Vehicle
Hazard
Affected units
3,514

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PROMASTER

Distribution

Distributed nationwide across the United States.

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