The Recall Desk
SevereNHTSA·24V520000·Announced 2024-07-08

Mercedes-Benz Recalls 2023 GLC 300 Vehicles for Dashboard Bolt and Wiring Issues

Mercedes-Benz is recalling 2023 GLC 300 4MATIC vehicles because insufficiently tightened dashboard bolts and loose heater connections may cause airbag deployment issues or fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (dashboard bolts) and a fire risk (overheated wiring), which aligns with the rubric criteria for a score of 4 (Severe) involving structural defects or significant injury/property-damage risks.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2023 GLC 300 4MATIC vehicles due to potential safety defects. The recall addresses dashboard area bolts that may have been insufficiently tightened, which could lead to improper air bag deployment or parts separation during a crash. Additionally, the 12-Volt electric auxiliary heater connections may be loose, creating a risk that electrical wiring could overheat.

These defects pose specific hazards to vehicle occupants. Improper air bag deployment increases the risk of injury in a crash, while overheated wiring can increase the risk of a fire. The source text does not report any specific incidents of injury, death, or fire associated with this recall.

Affected owners should contact their dealer to have the bolts inspected and tightened as necessary, free of charge. Owner notification letters were sent on August 23, 2024. Owners may also contact MBUSA customer service at 1-877-496-3691 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLC 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — SUV
Hazard
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 300

Distribution

Distributed nationwide across the United States.

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