The Recall Desk
Our severity:SevereNHTSA·24V808000·Announced 2024-10-25

Mercedes-Benz Recalls 2023 GLC 300 Models for Seat Rail Attachment Defect

Mercedes-Benz is recalling 2023 GLC 300 vehicles because seat rails may be incorrectly attached, increasing injury risk in a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (seat rail attachment) that increases the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The recall addresses a defect where the driver's and front passenger seat rail may have been incorrectly attached to the vehicle body.

An incorrectly attached seat may not properly restrain the driver during a crash, which increases the risk of injury. Owner notification letters were mailed on December 4, 2024.

Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLC 300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Seats
Hazard
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLC 300

Distribution

Distributed nationwide across the United States.

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