The Recall Desk
SevereNHTSA·14V042000·Announced 2014-02-07

Navistar Recalls International Trucks and Buses for Transmission Software Defect

Navistar is recalling specific International trucks and IC buses because transmission software may cause unintended acceleration.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a defect that may result in unintended acceleration and an increased risk of a crash, which aligns with the rubric criteria for significant injury or property damage reports and structural/functional vehicle defects.

Plain-English summary

Navistar, Inc. is recalling certain model year 2008-2013 International 4300 and 2013 International Workstar commercial trucks, as well as model year 2010-2011 IC bus 3200, 2011-2013 IC bus HC, 2012 IC bus CE, and 2012-2014 IC bus ICCB/ICSB transit buses. These vehicles are equipped with Eaton hybrid automated transmissions.

The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input. This increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

Navistar will notify owners, and Eaton authorized service facilities will update the Hybrid Control Module Software version free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
INTERNATIONAL, IC BUS 4300, 3200, ICCB, ICSB
Brand
INTERNATIONAL
Manufacturer
Navistar, Inc.
Affected units
114

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • 4300
  • 3200
  • ICCB
  • ICSB
  • WORKSTAR
  • CE

Distribution

Distributed nationwide across the United States.