The Recall Desk
SevereNHTSA·13V588000·Announced 2013-11-20

Nissan Recalls 2014 Infiniti Q50 for Steering Software Defect

Nissan is recalling 2014 Infiniti Q50 vehicles because freezing temperatures may disable electric steering and delay the mechanical backup, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering system) where the disablement of steering could result in a loss of control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Nissan North America, Inc. is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The recall addresses a power steering software version that may disable the electric steering system if the engine compartment reaches freezing temperatures. Additionally, the software may delay the engagement of the mechanical steering backup system.

The disablement of the steering systems could result in a loss of steering, which increases the risk of a crash. The source text does not specify the number of affected vehicles, specific lot numbers, or geographic distribution details.

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
INFINITI Q50
Brand
INFINITI
Manufacturer
Nissan North America, Inc.
Category
Vehicle — Steering System
Hazard
Affected units
23

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • Q50

Distribution

Distributed nationwide across the United States.

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