The Recall Desk
SevereNHTSA·12V323000·Announced 2012-07-09

Van Hool Recalls 2011-2012 TD925 Motorcoaches for Driver Seat Defect

Van Hool is recalling 152 model year 2011-2012 TD925 motorcoaches because an incorrect driver's seat riser and floor adapter plate were installed, increasing injury risk in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (seating system non-compliance) that increases the risk of injury to the occupant in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Van Hool N.V. is recalling certain model year 2011-2012 TD925 motorcoaches. The recall involves 152 vehicles where an incorrect riser and floor adapter plate was installed in the driver's seat during production. As a result, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."

In the event of a crash, there is an increased risk of injury to the seat occupant due to the non-compliant seating system.

Van Hool will notify owners via its dealer, ABC Bus Inc., and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278. Customers may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (tty: 1-800-424-9153) or visit http://www.safercar.gov.

The recalled product

Product
VAN HOOL TD925
Brand
VAN HOOL
Manufacturer
VAN HOOL N.V.
Affected units
152

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • TD925

Distribution

Distributed nationwide across the United States.