Van Hool Recalls 2021 TDX25 Motorcoaches Due to Front Axle Weld Defect
Van Hool is recalling 68 2021 TDX25 motorcoaches because front axle welds may crack, potentially causing loss of steering control and increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (front axle failure) that results in loss of steering control, which meets the rubric criteria for a Severe (4) rating.
Plain-English summary
Van Hool N.V. is recalling certain 2021 TDX25 motorcoaches. The recall involves 68 vehicles where the front axle module welds may crack. This defect could cause the front axle to fail, resulting in a loss of vehicle steering control.
A loss of steering control can increase the risk of a crash. Van Hool has not reported any accidents or injuries related to this defect in the provided text.
Dealers will repair the welds as necessary and install reinforcement plates free of charge. Owner notification letters were mailed on July 27, 2022. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is SB2180. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- VAN HOOL TDX25
- Brand
- VAN HOOL
- Manufacturer
- Van Hool N.V.
- Category
- Vehicle — Motorcoach
- Affected units
- 68
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- TDX25
Distribution
Distributed nationwide across the United States.
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