The Recall Desk
HighNHTSA·11V213000·Announced 2011-04-01

Mercedes-Benz Recalls 2011 E-Class Vehicles Due to Vibration Damper Defect

Mercedes-Benz is recalling specific 2011 E-Class vehicles because insufficient adhesive on the vibration damper could cause a ring to separate and injure people working in the engine compartment.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the 'High' severity criteria for products with potential for injury but no confirmed incidents.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain model year 2011 E-Class vehicles (models W212 and S212) manufactured between July 8, 2010, and July 12, 2010. The recall addresses a defect where insufficient adhesive between the vibration damper and its inner mass damper ring could cause the ring to suddenly separate from the damper.

The primary risk associated with this defect is injury to a person repairing the vehicle or a bystander. If the inner mass damper ring separates while the engine is operating, it could strike and injure individuals working in the engine compartment.

Dealers will inspect and replace the affected parts as necessary free of charge. The safety recall began on April 8, 2011. Owners may contact Mercedes-Benz at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
MERCEDES BENZ E
Brand
MERCEDES BENZ
Manufacturer
MERCEDES-BENZ USA, LLC.
Category
Vehicle — Engine Component
Hazard
Affected units
41

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • E

Distribution

Distributed nationwide across the United States.

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