Quantum Rehab Q6 Edge 4 Wheelchairs Recalled Due to Controller Software Issue
Pride Mobility Products Corp. is recalling Quantum Rehab Q6 Edge 4 powered wheelchairs because a software issue can cause unexpected braking and potential injury.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall is classified as FDA Class II and involves a defect that could lead to falls or injury during use.
Plain-English summary
Pride Mobility Products Corp. is recalling the Quantum Rehab Q6 Edge 4 powered wheelchair (Model/Catalog Number: Q6 Edge 4) due to a software issue in the controller.
If a user selects the 'Remind Me Later' option for reminders, a pop-up message may appear while the wheelchair is in use. If this occurs while the wheelchair is being driven, the device may perform an unexpected park brake stop, which could result in a fall or injury. If the pop-up appears while the wheelchair is not being driven, the control system may crash and remain in pre-operational mode.
This recall affects approximately 1,102 units distributed worldwide, including across the United States, Canada, and Australia. Users should be aware of the software version issue (Version 2.0.11) and the availability of a new version (2.0.13).
The recalled product
- Product
- Brand Name: Quantum Rehab Product Name: Q6 Edge 4 Model/Catalog Number: Q6 Edge 4 Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller
- Manufacturer
- Pride Mobility Products Corp.
- Category
- Medical Device — Wheelchair
- Affected units
- 1,102
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (1)
- Lot Code: Q6 Edge 4 0060650920028*8 K143383 D246699 41875 ITI
Distribution
Part of a larger recall action
This product is one of 13 recalled by Pride Mobility Products Corp. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 13 products in this recall →Related recalls
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